Documentation Index
Fetch the complete documentation index at: https://frimty.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
Overview
A trigger is a rule that watches for a specific Shopify event and sends a notification to a hub (Slack, Email, Telegram, or Discord) when that event occurs. Each trigger can be filtered with conditions and scheduled for immediate or batched delivery.
Trigger Types
Alius supports 20 trigger types across six Shopify entities:
Product
| Trigger Type | Fires when… |
|---|
| Product created | A new product is added to the store |
| Product updated | Any field on an existing product changes |
| Product deleted | A product is removed from the store |
Order
| Trigger Type | Fires when… |
|---|
| Order created | A new order is placed |
| Order updated | An existing order’s details change |
| Order paid | An order’s payment is confirmed |
| Order fulfilled | An order is marked as fulfilled |
Refund
| Trigger Type | Fires when… |
|---|
| Refund created | A refund is issued on an order |
Customer
| Trigger Type | Fires when… |
|---|
| Customer created | A new customer account is created |
| Customer updated | A customer’s profile or preferences change |
| Customer deleted | A customer record is removed |
Returns
| Trigger Type | Fires when… |
|---|
| Return requested | A customer submits a return request |
| Return approved | A return request is approved |
| Return declined | A return request is declined |
| Return processing | A return is being processed |
| Return closed | A return is closed |
| Return cancelled | A return is cancelled |
| Return reopened | A previously closed return is reopened |
| Return updated | Any field on a return changes |
Cart
| Trigger Type | Fires when… |
|---|
| Cart abandoned | A checkout is abandoned (no purchase completed) |
Trigger Fields
Each trigger has the following configurable fields:
| Field | Required | Description |
|---|
| Title | Yes | A descriptive name shown in the triggers list |
| Status | Yes | Active (live) or Disabled (paused) |
| Type | Yes | The Shopify event to watch (see trigger types above) |
| Notification Hub | Yes | Where to send the notification: Slack, Email, Telegram, or Discord. Pro plan: select multiple hubs simultaneously |
| Channels/Recipients | Yes | For Slack: one or more enabled channels. For Email: verified recipients. For Telegram or Discord: the connected destination |
| Schedule | Yes | When to send: Instant, Hourly, Daily, Weekly, or Monthly. See Schedule Types |
| Template | No | A saved template to use. Defaults to the built-in format if not set |
| Conditions | No | One or more field-level filters. See Conditions |
Trigger Status
Each trigger has an Active / Disabled toggle:
- Active — The trigger is live and will fire notifications when events occur.
- Disabled — The trigger is paused. No notifications are sent, but configuration is preserved.
Triggers can be enabled or disabled from the trigger form or from the triggers list.
Creating a Trigger
Creating a trigger is a two-step process:
Step 1 — Choose a template
Clicking Create Trigger opens the template picker page. You can either:
- Select a pre-built template (see Pre-built Templates below) to start with a pre-configured type and conditions.
- Click Blank Template to start from scratch.
Step 2 — Fill in the form
- Fill in the Title.
- The Type and Conditions are pre-filled if you chose a template — you can adjust them.
- Select a Notification Hub. On the Free plan this is a single-select dropdown; on Pro it is a multi-select so you can send to several hubs at once.
- Select the Channels/Recipients for each hub.
- Select a Schedule (defaults to Instant; non-instant schedules require Pro).
- Optionally select a saved Template.
- Click Create Trigger.
The trigger starts processing events immediately.
Pre-built Templates
The template picker offers nine ready-made configurations. Selecting one pre-fills the trigger type, category, conditions, and condition mode — all of which can be adjusted before saving.
| Template | Type | Pre-set Condition |
|---|
| Low Stock | Product updated | Inventory total < 5 |
| Out of Stock | Product updated | Inventory total = 0 |
| High-Value Order | Order created | Total price > $500 |
| Abandoned Checkout | Cart abandoned | — |
| New Order | Order created | — |
| Order Refund | Refund created | — |
| Return from Customer | Return requested | — |
| Return from Admin | Return approved | — |
| New Customer | Customer created | — |
Multi-Hub Notifications (Pro)
On the Pro plan, a single trigger can send to multiple hubs simultaneously — for example, Slack and Email and Discord all at once.
- The hub selector on the trigger form changes to multi-select checkboxes.
- Each selected hub uses its own channel/recipient configuration.
- Each hub+recipient pair produces a separate entry in Notification History.
On the Free plan, only one hub can be selected per trigger. A banner in the form explains the restriction and links to the upgrade page.
Editing and Deleting Triggers
- Click any trigger row on the Triggers page to open the edit form.
- Use the checkbox column to select multiple triggers and delete them in bulk.
- A confirmation modal appears before deletion.
Trigger Limits
| Plan | Active Trigger Limit |
|---|
| Free | 1 |
| Pro | Unlimited |
- The Create Trigger button is disabled with a warning banner.
- The banner includes an “Upgrade to Pro” button linking to Shopify’s pricing page.
- The server also enforces the limit — the form submission is rejected if the UI is bypassed.
See Pricing for plan details and downgrade behavior.